Everything from the first chord to the final destination.
Four service lines, one experienced team. Whether you're outfitting a studio, upgrading your home, picking up everyday essentials, or planning a trip — we cover it end-to-end.
Music
Instrument sales & advice
Guitars, keyboards, drums, brass, strings, recording equipment, and DJ/production gear. In-store demos and try-before-you-buy.
Music lessons
One-on-one and group lessons across all skill levels — guitar, piano, voice, drums, and music production. Online or in-store.
Repairs & maintenance
Setup, intonation, restringing, electronics repair, drum tuning, woodwind reseats. Certified technicians on staff.
Rentals & rent-to-own
Instruments for school, gigs, or weekend projects. Apply your rental fees toward purchase.
Stage & event gear hire
PA systems, lighting, microphones, and stands for weddings, conferences, school events, and church services.
Electronics
Sales & expert recommendations
Smartphones, laptops, tablets, headphones, cameras, displays, and smart-home gear. We use what we sell.
Repair & diagnostics
Screen replacement, battery service, board-level repair, data recovery, virus removal, and OS reinstalls.
Home setup & installation
Smart TVs, sound systems, surveillance cameras, Wi-Fi mesh networks, and smart-home automation. Installed by certified techs.
Trade-in program
Get instant credit toward new electronics or instruments. We evaluate, refurbish, or recycle responsibly.
Extended protection plans
Up to 4 years of accidental damage coverage. No deductible on first claim, in-store repair priority.
General Store
Same-day delivery
Order by 1pm for same-day delivery within metro areas. Free on orders over $50.
Gift wrapping & cards
Hand-wrapped with kraft paper, twine, and a handwritten note. Free in-store, $3 online.
Subscribe & save
Recurring delivery on coffee, candles, household supplies, and apparel basics — 10% off.
Tailoring & alterations
In-house tailoring on apparel purchases. Hems, sleeves, taking-in, and minor repairs.
Travel
Curated trips & packages
Resort stays, city escapes, adventures, safaris, rail journeys, and cruise add-ons.
Personal travel concierge
Bespoke itinerary planning with a dedicated advisor. Free with bookings over $2,000.
Travel insurance
Cancellation, baggage, medical, and emergency evacuation. Single-trip or annual cover.
Airport transfers & local guides
Private transfers in 70+ cities and vetted local guides for half- or full-day excursions.
Group & corporate travel
Bachelor/ette trips, family reunions, conferences, and incentive travel. Dedicated coordinator.
Guideline Plus
Loyalty plans that pay for themselves on your second purchase. Cancel anytime.
Free
- 30-day returns
- Standard shipping ($9.99 under $50)
- 1× points per dollar
- Member-only weekly emails
Plus
- Free 2-day shipping on everything
- 3× points (3% back) on all purchases
- Free in-store music lessons (1/mo)
- Priority service & repair queue
- Early access to new drops
- 10% off rentals & accessories
Studio
- All Plus benefits
- 5× points (5% back)
- Free instrument setups (4/year)
- Bulk pricing on cables, accessories
- Dedicated account manager
- Net-30 invoicing
From browsing to backed-by-Guideline
The same simple process for every product or service we offer.
Browse or ask
Online catalog, in-store, or via live chat with a real expert.
Buy or book
Secure checkout, multiple payment options, flexible installments.
Receive or arrive
Same-day pickup, 2-day shipping, or in-store consult.
We back it up
2-year warranty, 30-day returns, free first repair on instruments.